Making the Sourcing Decision of Software Maintenance and Information Technology

Outsourcing has been getting a significant growth for the last few years. Organizations tend to outsource Information Technology (IT), primarily take advantage of availability qualified, trained and skilled workforce in low cost countries across globe. IT software maintenance seem very promising, but number factors, risks, challenges associated with outsourcing process that make sourcing decision complicated. The present study aimed at gaining in-depth understanding three aspects outsourcing, namely; perceived benefits influencing factors offshoring. findings current will lead us develop framework as well support system maintenance. A systematic literature review is performed presents Furthermore, identified are analyzed based on their occurrences chi square test derive differences amongst decades. Similarly, critical success derived both Our article shows how impact global delivery perspective. help experts makers making suitable decisions.